I’ve been a Brooke-Kensington customer for more than 10 years. The reason I keep going back is due to the superb level of service provide by Jack, Simon and the team.
I’ve used Brooke-Kensington for buying cars, selling cars, routine servicing, engine swaps and a major body off respray and rebuild! On every occasion I have found them professional, helpful and courteous. Perhaps most importantly of all, I feel I am dealing with a group of people who are as enthusiastic about my car as I am!
Brooke Kensington have been looking after my various Elises for more than 8 years. Simon has been absolutely brilliant, knowing exactly what to do with great advice regarding keeping the vehicle in fine fettle. It never ceases to amaze me each time the car is serviced. I drop it off thinking that not much is really needed but it comes back feeling better than before. It’s the little touches you notice, for example; how smooth the doors open and close, the gear change which has improved. Practical advice is always readily available whether it be upgrades that one might be considering or potential car purchase advice. If you’re looking for a very established, friendly Lotus specialist that you can trust, look no further.
I have used BK for many years now and have always found them very friendly, helpful and knowledgeable on all things Lotus.
I am on my 6th Lotus so know the brand very well. In addition I am in the motor racing industry so know performance cars very well. The two added together make me a difficult customer to please but pleased I have always been with the service BK offer.
As a customer of Brooke Kensington’s for over 12 years, during which time we have owned 4 Lotus (3 Elise and now an Exige), we continue to be extremely impressed with their level of customer focus and support. As a team they deliver an excellent quality service, and we would not hesitate in recommending them.
Jo and Jim